1. Who We Are
Tribute House (“Tribute House,” “we,” “us,” or “our”) is an event venue specializing in weddings and other celebrations, located at 625 Hazelhurst Avenue, Merion Station, PA 19066. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit tributehouse.com, contact us, tour the venue, book an event, or attend an event at our venue (together, our “Services”).
By using our Services, you agree to the practices described here. If you do not agree, please do not use the website or provide us with your information.
Contact: Merion Tribute House, doing business as Tribute House 625 Hazelhurst Avenue, Merion Station, PA 19066 Email: info@tributehouse.com
2. Information We Collect
Information you give us
- Inquiry and tour requests: name, email address, phone number, event type, preferred date, estimated guest count, budget, and how you heard about us.
- Booking and planning details: names of the couple or hosts, event date and schedule, guest counts, menu and dietary preferences, seating and accessibility needs, vendor and planner contact details, décor and floor plan choices, and other event specifications.
- Contracts and payments: billing name and address, signed agreements, deposit and payment records. Card payments are handled by our payment processor; we do not store full card numbers. (confirm)
- Guest information: if you are a host, you may give us guest names, contact details, dietary restrictions, or accessibility needs. Please make sure you have the right to share this information with us.
- Vendor information: business contact details and insurance certificates from caterers, photographers, florists, DJs, planners, and other vendors working at your event.
- Photos and media you provide: images, inspiration boards, or other content you send us.
- Communications: emails, texts, call notes, reviews, testimonials, survey responses, and support requests.
- Newsletter or promotion sign-ups: your email address and preferences.
Information collected automatically
- Website data: IP address, browser type, device and operating system, pages viewed, referring URLs, and date and time of visits.
- Cookies and similar technologies: see Section 5.
Information collected at the venue
- Security camera footage: we may use video surveillance in and around the property for safety and security. (confirm)
- Photography and video at events: our staff or hired photographers may take photos or video at events, including for our marketing, as described in Section 4. (confirm)
Information from third parties
- Wedding planning platforms and directories (for example, The Knot, WeddingWire,), vendors, referral partners, payment processors, and analytics providers.
Sensitive information
Event planning sometimes involves details such as dietary restrictions, allergies, or accessibility needs, which can reveal health information. We collect only what is needed to plan and run your event safely, and we use it only for that purpose.
3. How We Use Information
We use personal information to:
- Respond to inquiries, schedule tours, and prepare proposals;
- Plan, coordinate, and carry out your event, including working with your vendors;
- Prepare contracts, process deposits and payments, and send invoices and reminders;
- Provide customer service and communicate before, during, and after your event;
- Accommodate dietary, accessibility, and safety needs;
- Send newsletters, offers, and updates (you can opt out at any time);
- Market our venue, including displaying event photos where permitted;
- Operate, secure, and improve our website and venue, and prevent fraud and misuse;
- Comply with legal obligations, insurance requirements, and enforce our agreements.
4. How We Share Information
We do not sell your personal information for money. We may share information in these situations:
- Vendors and event partners: with caterers, planners, florists, photographers, rentals, DJs, and other professionals you or we engage for your event, only as needed to deliver services.
- Service providers: companies that help us operate, such as website hosting, payment processing, booking and CRM software, email and text messaging, accounting, analytics, and security. They may use your information only to provide services to us.
- Marketing use of event photos: we may use photos and video from events at the venue on our website, social media, and promotional materials. If you do not want images of you or your event used, tell us in writing before your event (or contact us afterward to request removal). (confirm)
- Legal and safety reasons: when required by law or legal process, to respond to emergencies, or to protect the rights, property, or safety of Tribute House, our clients, guests, or the public. This may include insurers and professional advisors.
- Business transfers: in connection with a merger, acquisition, financing, or sale of assets.
- With your consent: when you direct us to share or otherwise agree.
- Aggregated or de-identified data that cannot reasonably be used to identify you.
5. Cookies and Tracking Technologies
Our website uses cookies, pixels, and similar tools to keep the site working, remember preferences, measure traffic, and, if applicable, support advertising. (confirm)
- Essential cookies are needed for the site to function.
- Analytics cookies help us understand how the site is used. [e.g., Google Analytics]
- Advertising cookies may be used to show relevant ads on other sites. [if applicable]
You can manage cookies through your browser settings, and where required we will ask for your consent through a cookie banner. Blocking some cookies may affect how the site works. Where required by law, we honor opt-out preference signals such as Global Privacy Control.
6. Text Messages and Email
If you give us your mobile number and agree to receive texts, we may send messages about your inquiry, tour, or event. Message and data rates may apply, and you can reply STOP at any time to opt out. We do not share mobile numbers or text opt-in information with third parties for their own marketing. You can unsubscribe from marketing emails using the link in any message; we may still send you transactional messages about your booking. (confirm)
7. Data Retention
We keep personal information only as long as needed for the purposes described here, including to plan your event, meet legal, tax, insurance, and accounting requirements, resolve disputes, and enforce our agreements. For example, we keep contracts and payment records for [NUMBER] years, inquiry information for [NUMBER] months if no booking results, and security footage for [NUMBER] days. Marketing photos may be kept until you ask us to remove them.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If you believe your information has been compromised, contact us right away.
9. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them through the website. Children may attend events at our venue with their families; any information about minor guests comes from the hosting adults. If you believe a child has submitted information to us online, contact us and we will delete it.
10. Your Choices and Rights
Everyone can:
- Ask to access, correct, or update information we hold about them;
- Opt out of marketing emails and texts at any time;
- Ask us to delete personal information, subject to legal and contractual record-keeping requirements;
- Ask us not to use their image in our marketing materials.
Residents of certain U.S. states (such as California, Colorado, Connecticut, Virginia, Texas, and others with comprehensive privacy laws) may have the right to know and access the personal information we hold, correct inaccuracies, delete information, obtain a portable copy, opt out of the sale or sharing of personal information and targeted advertising, and not be discriminated against for exercising these rights. Some laws also give a right to appeal if we deny a request.
To make a request, email info@tributehouse.com or write to us at 625 Hazelhurst Avenue, Merion Station, PA 19066. We may need to verify your identity before responding, and you may use an authorized agent to submit a request for you.
Visitors from the EEA, UK, or Switzerland: we primarily serve events in the United States, but if you are located in those regions you may have additional rights under local law, including the right to object to or restrict processing and to complain to your data protection authority. (confirm whether this applies)
11. Third-Party Links and Services
Our website may link to or embed third-party services such as social media, maps, booking tools, and vendor sites. We do not control their privacy practices. Please review their policies before providing information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy with a new “Last updated” date and, where appropriate, notify you by email. Your continued use of our Services after changes take effect means you accept the updated policy.
13. Contact Us
Questions or requests about this Privacy Policy or our data practices:
Tribute House 625 Hazelhurst Avenue Merion Station, PA 19066 Email: info@tributehouse.com